Frequently Asked Questions

How can I see your catalogue?

All of the products we carry are listed under "Frameless Shower Door Hardware".

You can also search for items in the search bar - at the top of the website on Desktop or inside the hamburger menu on Mobile. When searching with SKUs or names from CRL, compatible products will be shown.

Are your products compatible with CRL glass cut-outs?

Yes, our products are compatible with the glass cut-outs of CRL's products. You can find the glass cut-out information on our online.

How can I place an order?

There are three ways to place an order.

The easiest way to place an order is through our online shop. Just request a buyers account by clicking on "Request a Buyers Account" in the top right of the website on Desktop, or by scrolling down underneath "My Account" on Mobile. We will send you an email telling you how to activate your account.

With your account you can now see our prices, place orders any time, and track your orders.

For email inquiries, please email: info@ebhusa.com.

You can also place a call to (609) 342-2522, between 9 AM - 5 PM Monday - Friday to place your order. Please note that this phone number cannot receive SMS messages.

Can I come to pick up my order?

Yes, we offer in store pick up for all orders. Just click "In Store Pickup" when choosing your shipping method. When we are ready, we will tell you that your order is ready to be picked up. We will typically have your order ready within an hour for you to pick up at our pickup location.

Can I pay cash?

Yes, we offer cash for In Store Pickups only. We DO NOT accept any personal or cashier's checks. Just place your order online like, and when you go to pay, click on "Cash On Delivery" as your payment method. We will prepare your order and will tell you when it's ready for you to pickup.

Can I return my order?

Yes we have a 30 day return policy. Please check out our Refund Policy for more information on returns.